Privacy Policy

This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

When you visit our store or place an order, we collect information such as your name, address, email, phone number, payment details, and browsing behaviour (via cookies) to process orders and improve your shopping experience.

How we use your information

To fulfil and ship your orders
To communicate with you about your order or enquiries
To send marketing communications, where you've opted in
To improve our website and product range
To prevent fraud and comply with legal obligations

Sharing your information

We share information with trusted third parties who help us run our store, such as payment processors and shipping/fulfilment partners, only as needed to provide our services.

Cookies

We use cookies to keep your cart working, remember preferences, and understand how customers use our site. You can control cookies through your browser settings.

Your rights

Under UK GDPR, you can request access to, correction of, or deletion of your personal data at any time. Contact us via our Contact Us page to make a request.

Data retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.